Bug Reports

Found a bug when playing the game? Here's the place to report it.

Before submitting, read this!

Most bugs are not actually obvious, even if they look obvious to you. Usually issues actually only happen in a very specific set of circumstances, which you happen to have. These guidelines are designed to make sure we can figure out what's going on. So please never skip any part of the guidelines, no matter how obvious you think the problem is, or how many issues you've filed before - skipping any details will likely make it much more difficult to help you.

Make sure you understand the bug
Many bug reports are actually just unintended consequences of systems that are working as intended. This is not a bug, and should be addressed as a suggestion.

Make sure you are running the latest version of the game
To avoid reporting bugs we've already fixed, please verify the issue happens in the latest version of client, and then verify that there is no existing bug report that matches the issue you plan to report already in the Issues tab. There is a chance that it may already be fixed in the pending update.

Use the bug report template below
We need all this information to be able to help you. Please provide as much of the requested information as you can, including the system details or crash report information with every report.

  1. Description
  2. Steps to reproduce issue
  3. Error log file if necessary ({Pirate Souls.exe folder location}/logs/errors-Pirate Souls.log)

Only mention one problem per issue
Please only describe one problem in each issue you create. It's very confusing to have two separate descriptions at once and usually means you skipped some important information for one of them.

58 topics in this forum

  1. Player: Alexandru - Has a glitched quantity of reputation.

    By xRoot,
    • 1 reply
    • 493 views

  2. Combos are not working

    By xRoot,
    • 3 replies
    • 534 views

  3. Chat log message misplaced?

    By Shissei,
    • 1 reply
    • 421 views

  4. Busy When in safe zone

    By Pocket,
    • 1 reply
    • 479 views

  5. Rhum Island Entry Map Error and forum upload error.

    By Oki,
    • 2 replies
    • 478 views

  6. Friendly spells not working on peace mode

    By WooperKing,
    • 1 reply
    • 394 views

  7. Give kill credit on bosses to anyone who tags them

    By Merp,
    • 1 reply
    • 394 views

  8. Coyotes

    By Merp,
    • 1 reply
    • 397 views

  9. Bosses EXP is not being shared

    By Kuroi Yeldo,
    • 3 replies
    • 478 views

  10. Discord Gift

    By Silach,
    • 1 reply
    • 470 views

  11. Heal Reduction Bug

    By Spoon,
    • 1 reply
    • 436 views

  12. Battle injuries in relog

    By Royds,
    • 5 replies
    • 491 views

  13. Side quests that won't complete/start.

    By Kira,
    • 2 replies
    • 423 views

  14. Bosses droprate

    By Merp,
    • 1 reply
    • 445 views

  15. Can't deliver daily mission

    By Fukurou,
    • 1 reply
    • 390 views

  16. Techniques not working

    By SaulHunter,
    • 1 reply
    • 436 views

  17. List of a few Bugs Report

    By JunPachi,
    • 1 reply
    • 446 views

  18. Completed a mission and cant turn it in

    By Mirage,
    • 2 replies
    • 416 views

  19. abilities not working sometimes

    By RAROST,
    • 2 replies
    • 425 views

  20. Double toggle of some hotkeys

    By xRoot,
    • 2 replies
    • 392 views

  21. Trumbo repeating diologue

    By Oki,
    • 1 reply
    • 358 views

  22. Client Through Steam Fails to Exit

    By xRoot,
    • 2 replies
    • 417 views

  23. Update-Crash after 3-5 minutes of Gameplay

    By Konahri,
    • 0 replies
    • 360 views

  24. Bugged player sprite.

    By Elevenswords,
    • 1 reply
    • 399 views

  25. Aggro bug abuse

    By Kuroi Yeldo,
    • 1 reply
    • 342 views